Privacy policy
Rigid Component Systems Privacy Policy
This Rigid Component Systems Privacy Policy describes Rigid Component Systems, Inc., its affiliates’, and subsidiaries’ (collectively “Rigid Component Systems”) practices regarding the collection, use, storage, sharing, and safeguarding of your information collected from any Rigid Component Systems-operated website or mobile application (collectively, the “Service”).
Changes to this Privacy Policy
Rigid Component Systems may make changes to this Privacy Policy. The most current version of the Privacy Policy will govern Rigid Component Systems’s use of information about you and will be located at https://www.rooftruss.com/privacy-policy. If Rigid Component Systems makes material changes to this Privacy Policy, Rigid Component Systems will notify you by posting a notice on the Service and sending an email to the address Rigid Component Systems has on file for you. Please ensure this address remains current so you will receive updates.
Categories of Personally Identifiable Information that Rigid Component Systems Collects
Rigid Component Systems may collect information that you provide to Rigid Component Systems in connection with your use of the Service when you: (A) register as a user of the Service; (B)send email messages, forms, or other information to Rigid Component Systems or other users through the Service; or (C) interact with the Service. This information may include your first and last name, your address, email address, telephone number, your profile photo, and any additional information you provide to Rigid Component Systems during the account registration service or via the Service. Rigid Component Systems may also collect certain technical information about your use of the Service. This technical information may include technical information about your device(s), browser type and version, geo-location information, computer and connection information, statistics on page views, traffic to and from the Service, Wi-Fi connection information, IP address, and standard web login information.
Tracking and Cookies
In order to provide you with the Service, we often interact with third parties and use the services of third parties. Rigid Component Systems, and third parties we interact with, including our third-party service providers, may use cookies, web beacons, local shared objects (sometimes called "flash cookies"), and similar technologies in connection with your use of the Service to provide and support the Service(collectively referred to in this policy as "Cookies"). Cookies are small data files that may have unique identifiers, and reside, among other places, on your mobile device, in emails we send to you, and on our applications. Locally shared objects or “flash cookies” are data files that can be created on your computer by the websites you visit and are a way for websites to store information for later use. Locally stored objects are different than cookies because they are stored in different parts of your computer than cookies. Web beacons are small strings of code that provide a method for delivering a graphic image on a web page or in an email message for the purpose of transferring data. If Cookies are used, they may be used to collect information about you and your use of the Service, such as your browser type, preferences, data relating to content that has been displayed to you or that you have clicked on, and the date and time of your use. Cookies may also be used in order to further Service features and processes, provide authentication and security for your transactions on the Service, store your preferences, facilitate relevant advertising, and help us learn more about how users engage with the Service. We sometimes use service providers to help us provide certain products and services or to integrate other features. These third-party providers may collect information when you view or use them, including information about you and your device or browser. They may do this using Cookies or similar technologies. These third-party providers also may use these technologies to help share information with the Service, like how you use their website or application. To learn more about the information they collect or receive, review their privacy policies. You can use the settings within your browser to control the cookies that are set on your computer or mobile device. However, please be aware that cookies are important to many aspects for the Service – if you set your browser to reject cookies, you may not be able to enjoy all of the features of the Service. To find out how to see what cookies have been set and how to reject and delete cookies, please visit http://www.aboutcookies.org.
How Rigid Component Systems Uses Your Personally Identifiable Information
Rigid Component Systems may use information that Rigid Component Systems collects about you to: (A) provide access to the Service to communicate with you; (B) personalize, customize, measure, and improve Rigid Component Systems’s services, content, and advertising; (C) prevent, detect, and investigate potentially prohibited or illegal activities or a breach of the applicable agreement(s) between you and Rigid Component Systems; (D) analyze the accuracy, effectiveness, usability, or popularity of the Service; (E) generate and review reports and data about Rigid Component Systems’s user base and service usage patterns; (F)compile aggregate data for internal and external business purposes; (G) resolve disputes and troubleshoot problems; (H) integrate your information with other information to improve your use of the Services or to provide recommendations for you and for third parties, such as pricing intelligence, providing options to choose other service providers or providing suggestions to your guests; (I)generate reports and data about third-party service providers; and (J) contact you with information, including promotional, marketing, and advertising information and recommendations that Rigid Component Systems believes may be of interest to you. Consistent with federal CAN-SPAM laws, if you do not wish to receive commercial emails, you may unsubscribe following the instructions on any email. We may still send you administrative notices, however.
Categories of Third-Party Persons or Entities with Whom Rigid Component Systems May Share Your Personally Identifiable Information
Rigid Component Systems may disclose the information we collect from you to the following third parties:
Users of the Service; Public Information. When you share information via the Service, Rigid Component Systems may share your information to fellow users of the Service, in accordance with the privacy settings you have chosen for your account or that are applicable to that information. To the extent you share any information to a public audience or via a publicly accessible portion of the Service, that information will be available to anyone.
Third Party Integration. When you use third-party products or services that integrate with the Service, we may share information about you with the owners or developers of those third-party products or services.
Rigid Component Systems’s Service Providers. Rigid Component Systems may share your information with third-party contractors, agents, collaborators, data processing providers, data storage providers, authentication providers or service providers who provide certain services to Rigid Component Systems or on Rigid Component Systems’s behalf, such as operating and supporting the Service.
Companies that Acquire Rigid Component Systems’s Business or Assets. If Rigid Component Systems becomes involved in a merger, acquisition, sale of assets, securities offering, bankruptcy, reorganization, or dissolution or if the ownership of all or substantially all of Rigid Component Systems’s business relating to the Service otherwise changes, Rigid Component Systems may provide your information to a third party or parties in connection with the applicable transaction.
Rigid Component Systems’s Affiliates. Rigid Component Systems may share some or all of your information with Rigid Component Systems’s parent company, subsidiaries and corporate affiliates, joint ventures or other companies under common control with Rigid Component Systems.
Aggregate Information. Rigid Component Systems may share information relating to visitors and users of the Service with affiliated or unaffiliated third parties on an aggregate basis. While this information will not identify you personally, in some instances these third parties may be able to combine this information with other data they have about you, or that they receive from third parties, in a manner that allows them to associate this aggregated data with your personal data.
Legal Requirements. Rigid Component Systems may share your information with law enforcement, governmental agencies, or authorized third parties, in response to a request relating to a criminal investigation or alleged illegal activity or any other activity that may expose Rigid Component Systems, you, or any other Rigid Component Systems user to legal liability, or to protect Rigid Component Systems’s rights or property, or during emergencies when safety is at risk. Rigid Component Systems may also share your information in response to court orders, subpoenas, or other legal or regulatory requests, and Rigid Component Systems may provide access to your information to Rigid Component Systems’s legal counsel and other consultants in connection with actual or potential litigation. Your information may also be disclosed to third parties in unforeseeable situations or situations that are not preventable even when commercially reasonably protections are employed, such as in the case that Rigid Component Systems or the Service is subject to a hacking or other attack.
Do Not Track
You may be able to adjust your browser settings or other settings so that “do not track” requests are sent to the Service’s websites and mobile applications. Rigid Component Systems will not disable tracking technology that may be active on the Service in response to any “do not track” requests that are sent to the Service.
Personally Identifiable Information About Your Online Activities Over Time and Across Different Websites
Rigid Component Systems does not permit third parties to collect personally identifiable information about your online activities over time and across different websites when you use the Service.
Security Rigid Component Systems takes reasonable measures to protect the information you provide to Rigid Component Systems or submit through the Service against loss, theft, unauthorized use, disclosure, or modification. However, Rigid Component Systems cannot guarantee or warrant the security of any information you transmit to Rigid Component Systems or submit through the Service and you do so at your own risk.
Accessing, Changing and Managing Your Information. Retention of Your Information. We retain information about you for as long as it is necessary and relevant for Rigid Component Systems’s operations. Rigid Component Systems may retain information collected from you to comply with the law, prevent fraud, resolve disputes, troubleshoot problems, assist with any investigation, and take other actions permitted by law or disclosed in this Privacy Policy. Notice of Privacy Rights to California Residents: Section1798.83 of the California Civil Code permits California residents to request from a business, with whom the California resident has an established business relationship, information related to the personal information disclosed by Rigid Component Systems to third parties for direct marketing purposes and the names and addresses of the third parties with whom the business has shared such information during the immediately preceding calendar year. You may make one request each year by emailing Rigid Component Systems at hello@rooftruss.com.
Contact
If you have questions or complaints regarding Rigid Component Systems’s Privacy Policy or practices, please contact Rigid Component Systems at hello@rooftruss.com
Effective Date: March 1, 2025